Information Technology Management

We offer strategic Information Technology Management advice and services in relation to:

• Aligning IT with Business Goals - including Information Technology and Information Management strategic and operational planning
• IT Strategic Reviews - including assessment of governance arrangements, policies and standards, service delivery arrangements and sourcing
• Preparation of Business Cases - to support IT initiatives and investments
• Project Management - strategic project management advice and assistance including development and review of project plans, scope and change management, project management, contract management and pre-implementation reviews and post implementation reviews
• User Needs Analysis, Systems Specification and Requirement Specifications to support the development of new or enhanced business systems, we undertake user needs analysis, process mapping, high level systems specification and design, logical systems and database design etc
• Competitive Tendering and Contracting - we assist organisations in the selection of appropriate external IT service providers and in the negotiation, management and review of contracts for service delivery
• Business Continuity & Disaster Recovery Planning - We develop document and test business continuity and disaster recovery plans for clients based on best practice approaches and business needs
• Risk Analysis - assessment of strategic and operational risks
• Development of Service Standards and Service Level Agreements - We assist organisations to identify required standards for IT service provision and to negotiate Service Level Agreements with internal or external service providers

We are Endorsed Suppliers of Information Technology Consulting Services to the Australian Government and are a signatory to GITC Agreements with the Australian and Queensland Governments